Privacy policy

At Alunthor, we treat your personal information with the same quiet care we put into the pieces we choose. This Privacy Policy explains, in clear language, how we collect, use, and look after the data you share with us when you visit https://alunthor.com/, place an order, or get in touch with our team. By continuing to use our website, you accept the practices set out below. If anything here doesn't sit right with you, we kindly ask that you refrain from using our services.

Who we are

Company name: Alunthor
Address: 25 The Glade, St Wolstan's Abbey, Celbridge, Co. Kildare, W23 RD72, Ireland
Email: support@alunthor.com

Step into the Alunthor world on Instagram, where each piece finds its own quiet rhythm: @alunthor.world

Data we collect

While you browse and shop with us, the following may be gathered:

  • Technical details such as your IP address, browser type, and time zone
  • Personal information shared during checkout, including your name, email, phone number, delivery address, and payment details
  • Any information you choose to send when contacting customer service

How we use your data

Your information helps us:

  • Process orders and arrange delivery
  • Respond to questions and provide support
  • Keep our website secure and free from fraud
  • Tailor your shopping experience
  • Send marketing communications, but only if you've opted in

Sharing your data

Some trusted partners need limited access to your information so we can run the shop properly. These include:

  • Payment processors
  • Shipping and delivery companies
  • Technology and marketing platforms such as Shopify

Selling or renting your personal data is something we will never do.

Cookies

Small cookie files are placed on your device to:

  • Remember your preferences
  • Improve site speed and functionality
  • Show you content that suits your taste

You're free to switch cookies off through your browser settings, though some parts of the site may not behave as expected if you do.

Your rights

Under applicable data protection law, you may:

  • Request a copy of the personal data we hold on you
  • Ask us to correct or erase your information
  • Limit how your data is processed
  • Receive your data in a portable format
  • Withdraw consent at any time, including unsubscribing from our newsletter

To make any of these requests, just write to support@alunthor.com.

Children's privacy

Alunthor is intended for adult customers. We do not knowingly collect data from anyone under 18. If we ever find that such data has reached us, it will be deleted straight away.

International data transfers

If you're shopping with us from Ireland, please be aware that your personal information may at times be processed or stored outside Ireland, including in countries such as the United States, by trusted partners like payment providers, technology platforms, or shipping companies. Every transfer is handled carefully and in line with the data protection standards that apply to us.

Data security and retention

We treat the security of your data with the seriousness it deserves and keep your information only for as long as we genuinely need it:

  • To deliver our services
  • To comply with legal obligations
  • To resolve any disputes that may arise

Updates to this policy

This Privacy Policy may be revised from time to time. The most recent version will always be published here on the Alunthor website, so it's worth checking back now and again.

Contact us

Any questions about this policy? Please get in touch:

Company name: Alunthor
Address: 25 The Glade, St Wolstan's Abbey, Celbridge, Co. Kildare, W23 RD72, Ireland
Email: support@alunthor.com

Step into the Alunthor world on Instagram, where each piece finds its own quiet rhythm: @alunthor.world

Thank you for placing your trust in Alunthor. Looking after your data is part of how we look after you.