Terms of service

Alunthor is the brand name behind these Terms and Conditions, which set the framework for how the website https://alunthor.com/ (referred to throughout as the "Website") may be accessed and used. The Website is operated by Alunthor, with registered offices at 25 The Glade, St Wolstan's Abbey, Celbridge, Co. Kildare, W23 RD72, Ireland. These Terms also extend to every product and service offered through the Website.

Accessing the Website or making use of the services available on it means you accept these Terms and agree to be legally bound by them.

Company name: Alunthor
Address: 25 The Glade, St Wolstan's Abbey, Celbridge, Co. Kildare, W23 RD72, Ireland
Email: support@alunthor.com

Step into the Alunthor world on Instagram, where each piece finds its own quiet rhythm: @alunthor.world

Browsing the Website does not require registration. However, in order to place an order or use certain services, you will need to register and accept these Terms.

Alunthor offers fashion products through the Website. These Terms define the rights and obligations shared between Alunthor and the people who use the Website.

If anything in these Terms is unacceptable to you, please do not use the Website or our services.

The Website is operated by Alunthor. Throughout these Terms, the words "we", "us", and "our" refer to Alunthor.

Any new features, tools, or services added to the Website in the future will also be governed by these Terms. The current version is always available on this page, and Alunthor may amend these Terms at any time, with changes becoming effective from the moment they are published.

The technical infrastructure powering our online store is provided by Shopify Inc., which supports our e-commerce operations.

SECTION 1 – ONLINE STORE CONDITIONS

By accepting these Terms you confirm that, under the laws of the country where you live, you have full legal capacity, or that you have permission from a parent or guardian if you are a dependent minor.

Using the Website for unlawful purposes or in breach of any regulation, including copyright law, is strictly forbidden.

You agree not to introduce viruses, malicious code, or any form of harmful software into the Website.

Any breach may result in immediate termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone, at any time, for any reason.

You acknowledge that your content (excluding payment information) may be transferred unencrypted across various networks and may be adapted to meet technical requirements. Payment information is always encrypted when transmitted.

You agree not to reproduce, copy, resell, or exploit any part of the Website, its services, or our contact details without our prior written permission.

The section titles used in these Terms are for convenience only and do not affect their interpretation.

SECTION 3 – CONTENT ACCURACY AND TIMELINESS

We do not promise that the information found on the Website is accurate, complete, or current. All material is offered for general guidance and should not replace personalised advice from a qualified source.

Some content may be historical and kept available for reference only. Although we reserve the right to update or change information at any time, we are under no obligation to do so. Keeping track of any updates is your responsibility.

SECTION 4 – CHANGES TO PRODUCTS AND PRICES

Prices listed on the Website may change at any time without prior notice.

We reserve the right to amend or discontinue services, products, or any part of the Website at our sole discretion.

No liability is accepted on our part for changes in pricing, interruptions to service, or discontinued products.

SECTION 5 – PRODUCT INFORMATION

Some items may only be available through the Website and are subject to stock levels. Returns and exchanges are handled in accordance with our Refund Policy.

We do our best to display every product as accurately as possible, but please bear in mind that colours may appear slightly different depending on your screen.

The right to limit product availability to specific regions or customer groups, and to change product details at any time, is reserved. All offers are void where prohibited by law.

We do not warrant that our products or services will meet your expectations or that any defects will necessarily be corrected.

SECTION 6 – ACCOUNT AND PAYMENT INFORMATION

Orders may be refused or cancelled at our discretion. Quantities purchased per person, per household, or per order may be limited. Customers affected will be contacted using the details they provided.

You agree to supply accurate, complete, and up-to-date account and billing information.

For more details on returns, please consult our Refund and Return Policy.

SECTION 7 – THIRD-PARTY TOOLS AND SERVICES

We may grant access to tools or services provided by third parties, which are beyond our monitoring or control.

You understand and agree that such tools are made available "as is" and "as available", without any warranty or guarantee. Using them is entirely at your own risk.

You should consult the relevant terms and policies of any third-party provider before using their tools.

Any future tools or services added to the Website will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS AND CONTENT

The Website may contain content or offers from third parties.

External links are provided for informational purposes only. We are not responsible for the content of any third-party websites or for any actions taken in connection with them.

We encourage you to read the terms and privacy policies of every external website you visit. Complaints about third-party products should be addressed directly to the providers in question.

SECTION 9 – USER CONTRIBUTIONS AND FEEDBACK

If you submit content such as reviews, suggestions, or competition entries, you grant us unlimited rights to use, reproduce, publish, and share it in any format.

We are under no obligation to keep your submissions confidential, to compensate you for them, or to reply.

We reserve the right to remove any content we judge to be inappropriate, offensive, defamatory, obscene, or unlawful.

You confirm that your submissions do not infringe anyone else's rights, do not contain harmful software, and do not include false or misleading material. You are solely responsible for everything you submit.

We accept no responsibility for user-generated content or third-party material appearing on the Website.

SECTION 10 – PERSONAL INFORMATION

Any personal data you share through the online store is handled in accordance with our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

From time to time, the Website or Services may contain typographical errors, inaccuracies, or omissions, in particular regarding product descriptions, prices, promotions, shipping costs, delivery times, or stock availability.

We reserve the right to correct any errors, update information, or cancel orders if any content within the Service or on a linked website is found to be inaccurate, at any time and without prior notice, even after an order has been placed.

Except where required by law, we are not obliged to revise or clarify information within the Service or on any linked platform, including but not limited to pricing. The presence of an "updated" date does not imply that all information on the Website has been refreshed.

SECTION 12 – UNACCEPTABLE USES

In addition to the restrictions already set out in these Terms, the following uses of the Website or its content are strictly prohibited:

(a) any activity that violates applicable laws or regulations;
(b) encouraging others to take part in unlawful acts;
(c) breaches of local, national, or international law;
(d) infringement of intellectual property rights belonging to Alunthor or third parties;
(e) harassment, abuse, insult, defamation, discrimination, or harm towards others;
(f) circulating false, deceptive, or misleading information;
(g) distributing malware, viruses, or any harmful technology that could compromise the Service or Website;
(h) unauthorised collection or tracking of other users' personal information;
(i) spam, phishing, scraping, or similar activities;
(j) using the Website for unethical, immoral, or offensive purposes;
(k) bypassing or tampering with the security features of the Service or any connected website.

We reserve the right to terminate access for anyone who breaches these Terms.

SECTION 13 – DISCLAIMERS AND LIMITATION OF LIABILITY

We do not guarantee that our Services will always be uninterrupted, timely, secure, or free from errors.

We do not promise that any results obtained through the Service will be accurate or reliable.

You acknowledge that the Service may be temporarily suspended or permanently withdrawn at any time without notice.

Your use of the Website, products, and services is at your sole risk. Everything offered through the Website is provided "as is" and "as available", without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement.

Alunthor, along with its employees, partners, suppliers, and affiliates, accepts no liability for any direct, indirect, incidental, consequential, or special damages, including but not limited to loss of profit, loss of data, replacement costs, or other losses, even if we were made aware that such damages were possible. Where the law limits the exclusion of liability, the smallest permissible limit will apply.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Alunthor, together with its affiliates, subsidiaries, employees, agents, and directors, against any third-party claim, demand, liability, or expense (including legal fees) arising from your breach of these Terms, violation of any law, or infringement of third-party rights.

SECTION 15 – SEVERABILITY

If any provision in these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full effect. Any invalid provision will still be enforced to the maximum extent permitted by law.

SECTION 16 – TERMINATION

Any obligations or liabilities arising before the termination date will survive the end of this Agreement.

You may stop using the Website at any time and notify us, thereby ending this agreement.

If you breach these Terms, we may terminate this Agreement without prior notice. Any outstanding obligations before the date of termination will remain valid. We may also suspend your access to our Services.

SECTION 17 – COMPLETE AGREEMENT

A failure on our part to enforce any provision of these Terms will not amount to a waiver of that provision.

These Terms, together with any policies or notices referenced within them, form the complete agreement between you and Alunthor, replacing any prior oral or written agreements.

Any ambiguity in the interpretation of these Terms will not be held against the party drafting them.

SECTION 18 – GOVERNING LAW

These Terms and any related agreements regarding the provision of our Services are governed by the laws of Ireland.

SECTION 19 – CHANGES TO TERMS OF SERVICE

The most current version of these Terms is always available on this page.

Alunthor reserves the right to update, change, or replace any part of these Terms by posting revisions on the Website. It is your responsibility to check for updates regularly. Continuing to use the Website after changes are published constitutes your acceptance of the revised Terms.

SECTION 20 – RETURNS AND REFUNDS

At Alunthor, every order is sent with care, and we want each piece to feel right from the moment it arrives. If something isn't quite what you imagined, you're welcome to return it within 60 days from the day your parcel reaches you.

Items being returned should be unworn, in their original condition, and accompanied by the original packaging. We don't charge any restocking fees, ever.

To start a return, send us an email at support@alunthor.com with your order number, and our team will walk you through the next steps. Please note that return shipping costs are covered by the customer, and we always recommend choosing a trackable service so your parcel can be followed back to us safely.

Looking for a different size or colour? Exchanges are available on request. Just let us know in your email and we'll do our best to find the right match for you.

Once your return has reached us and been checked, your refund will be processed within 7 business days. Your bank or payment provider may need a little extra time before the funds appear on your statement.

Any questions along the way, big or small, can be sent to support@alunthor.com. We're here to make sure your experience with Alunthor feels effortless.

SECTION 21 – CONTACT INFORMATION

For questions, feedback, or support, please reach out:

Company name: Alunthor
Address: 25 The Glade, St Wolstan's Abbey, Celbridge, Co. Kildare, W23 RD72, Ireland
Email: support@alunthor.com

Step into the Alunthor world on Instagram, where each piece finds its own quiet rhythm: @alunthor.world

Thank you for being part of Alunthor, where every piece is chosen with quiet intention.